PTPTN Launches Jom Bayar PTPTN Campaign in Conjunction with Hari Mesra Pelanggan

The National Higher Education Fund Corporation has organized Hari Mesra Pelanggan at all PTPTN State Offices and Branches nationwide. The launching ceremony was officiated by YBrs. Mr. Ahmad Dasuki Abdul Majid, Chief Executive Officer of PTPTN, held at Menara PTPTN, Kuala Lumpur. Also present were Ms. Mastura Mohd Khalid, Chief Operating Officer of PTPTN, Mr. Azhar bin Ahmad, Chief Financial Officer of PTPTN, and the PTPTN Management.

PTPTN continuously strives to find the best solutions through a more friendly approach, encouraging borrowers to come forward and negotiate with PTPTN, thereby ensuring a continual increase in loan repayment collections. In line with PTPTN's commitment to encourage loan repayments among borrowers and to enhance service quality, Hari Mesra Pelanggan PTPTN is simultaneously implemented at all PTPTN State Offices and Branches nationwide starting from December 12 until December 31, 2023.

In conjunction with Hari Mesra Pelanggan, PTPTN also launched Jom Bayar PTPTN Campaign which is the first-ever campaign held by offering various special offers to PTPTN borrowers, such as:

1. Provision of incentives with a discount on PTPTN loan repayments of up to 15%;
2. Borrowers with arrears can make a minimum initial payment of only RM300 to restructure their loans;
3. Jom Bayar PTPTN lucky draw offers a substantial cash prize of RM70,000 to 140 winners. The promotional period for this draw began on December 1st and will continue until December 31, 2023.
4. Exclusive PTPTN souvenirs.

PTPTN Discount Incentives 

Borrowers will soon enjoy insentif discount on PTPTN loan repayments of up to 15% comprising the following three (3) categories:  

• A 10% discount on the outstanding balance for full loan settlements;
• A 10% discount on payments of at least 50 percent of the outstanding balance in a single payment; and
• A 15%discount for payments through salary deductions or scheduled direct debits.

Get more information about PTPTN discount incentives here.

Loan Restructuring

For borrowers who have outstanding PTPTN loan arrears, they only need to make an advance payment of at least RM300 for the arrears and can apply for loan restructuring, subject to other stipulated conditions.

Jom Bayar PTPTN Draw

For borrowers who make loan repayments during the campaign period, there is also an opportunity to participate in the 'Jom Bayar PTPTN' Draw, with the chance to win prizes of considerable total value worth RM70,000 for 140 winners in the form of Simpan SSPN Prime accounts. The promotional period for this draw starts on December 1st to December 31st, 2023.Each state offers ten (10) attractive prizes to the winners of the campaign as follows:

The eligibility for the draw is based on the amount of PTPTN loan repayment as follows:

Borrowers are encouraged to make repayments through myPTPTN, to qualify for 2 draws. Payments made through other platforms are also accepted. Check the list of repayment channels here.

Exclusive PTPTN Souvenirs

Moreover, borrowers who make a loan repayment transaction in a single receipt at PTPTN branch counters across Malaysia during the campaign period will receive an exclusive souvenir from PTPTN. 

The souvenirs offered based on the amount of payment are as follows: 

*while stocks last

PTPTN, as an agency under the Ministry of Higher Education (KPT), plays a vital role in supporting the government's aspiration to ensure the sustainability of higher education. As of October 31, 2023, a total of 3.92 million borrowers have been approved for PTPTN loans, with the total amount of loans disbursed being RM70.91 billion.

PTPTN always prioritizes providing conducive and flexible facilities so that customers can easily and quickly contact PTPTN. #PTPTNSediaBantu is an initiative provided by PTPTN in the form of facilities to help borrowers who have any inquiries or matters related to loan repayment. Through this facility, borrowers can communicate withfrontlinersPTPTN's highly committed frontliner staff who are dedicated to providing the best service.

“PTPTN remains committed to ensuring that borrowers make consistent loan repayments for the sustainability of funds for future generations. As of October 31, 2023, a total of 2.25 million borrowers or 83.05% who are supposed to make repayments have started repaying their loans. Thanks are extended to the borrowers for demonstrating responsibility. May this noble practice be emulated by other borrowers. This is the best opportunity for all borrowers to negotiate with PTPTN officers. Borrowers not only enjoy loan repayment discounts but also have the opportunity to restructure their loans with more attractive offers, a chance to win substantial prizes, and to receive exclusive souvenirs from PTPTN. This 4-in-1 benefit is very worthwhile for borrowers in conjunction with Hari Mesra Pelanggan and the Jom Bayar PTPTN Campaign.” – Mr. Ahmad Dasuki Abdul Majid, Chief Executive Officer of PTPTN

In addition, to facilitate customer transactions throughout Hari Mesra Pelanggan, the counter operating hours at PTPTN State Offices and Branches nationwide have been extended as per the following schedule: