Corporate
Corporate Information
The National Higher Education Fund Corporation (PTPTN) was established under the National Higher Education Fund Corporation Act 1997 (Act 566), which came into force on 1 July 1997. PTPTN commenced operations on 1 November 1997 at the Wisma Chase Perdana Building, Off Jalan Semantan, Damansara Heights, Kuala Lumpur.
- PTPTN functions to manage loans for the purpose of higher education and collect repayments of the loans;
- Provide savings schemes and manage deposits for the purpose of higher education; and
- Undertake any other functions given to PTPTN by any written law.
Vision
To become a leader in the national higher education fund.
Mission
To effectively manage savings and loan funds based on excellent, integrity-driven, and strategic governance.
Motto
Your Opportunities for Success
Objective
Opening up brighter future opportunities through the benefits and added value gained from higher education.
Board of Management
YBhg. Dato' Seri Norliza binti Abdul Rahim
The National Higher Education Fund Corporation
YBhg. Dato' Mohd Dusuki bin Mokhtar
Attorney General's Chambers
YBrs. Puan Afidah Azwa binti Abdul Aziz
Representing the Secretary General of Treasury
Ministry of Finance Malaysia
YBhg. Dato’ Seri Ir. Dr. Zaini bin Ujang
The Ministry of Higher Education
YBhg. Datuk Haji Ruji bin Haji Ubi
The Ministry of Education Malaysia
YBhg. Datuk Dr. Abu Tariq bin Jamaluddin
Inland Revenue Board of Malaysia
YBhg. Dato' Norasni binti Ayob
Mrs Husna binti Abdul Rahaman
YM Raja Ridzwa bin Raja Abdul Aziz
YBhg. Dato’ Seri Abdul Razak bin Jaafar
YBhg. Dato’ Dr. Aminuddin bin Md Hanafiah
YBrs. Mr Ahmad Dasuki bin Abdul Majid
The National Higher Education Fund Corporation
Organization Information
- Organization Chart
- Top Management
- Chief Digital Officer (CDO)
- ICT Security Officer (ICTSO)
Organization Chart
Organization Chart
Top Management
Top Management
YBrs. Mr Ahmad Dasuki bin Abdul Majid
The National Higher Education Fund Corporation
Mrs Mastura binti Mohd Khalid
The National Higher Education Fund Corporation
Mr Azhar bin Ahmad
The National Higher Education Fund Corporation
YBrs. Mr Ahmad Dasuki bin Abdul Majid
The National Higher Education Fund Corporation
Mrs Mastura binti Mohd Khalid
The National Higher Education Fund Corporation
Mr Azhar bin Ahmad
The National Higher Education Fund Corporation
Chief Digital Officer (CDO)
Chief Digital Officer (CDO)
Mr Azhar bin Ahmad
The National Higher Education Fund Corporation
Role of Chief Digital Officer
- Assisting the CEO in executing tasks involving ICT security as specified in this Policy;
- Ensuring that information security controls in PTPTN are standardized and harmonized optimally; and
- Ensuring that PTPTN's Digitalization Plan includes aspects of ICT security.
Mr Azhar bin Ahmad
The National Higher Education Fund Corporation
Role of Chief Digital Officer
- Assisting the CEO in executing tasks involving ICT security as specified in this Policy;
- Ensuring that information security controls in PTPTN are standardized and harmonized optimally; and
- Ensuring that PTPTN's Digitalization Plan includes aspects of ICT security.
ICT Security Officer (ICTSO)
ICT Security Officer (ICTSO)
Mr Rusyaizul bin Husain
The National Higher Education Fund Corporation
Role of ICT Security Officer
- Establish guidelines, procedures, and practices in line with the requirements of this Policy;
- Develop ICT security risk management and audit guided by the applicable framework, policies, and circulars/ guidelines;
- Prepare and distribute appropriate warnings about potential ICT security threats and provide advisory services as well as appropriate protective measures;
- Report ICT security incidents to PTPTN's CSIRT and subsequently assist in the investigation or recovery;
- Collaborate with all relevant parties in identifying the sources of ICT security threats or incidents and promptly implement remedial measures;
- Ensure compliance with this Policy by PTPTN staff, suppliers, and parties involved with PTPTN's ICT services;
- Review, study, and prepare reports related to ICT security issues; and
- Coordinate training plans and ICT security awareness programs.
Mr Rusyaizul bin Husain
The National Higher Education Fund Corporation
Role of ICT Security Officer
- Establish guidelines, procedures, and practices in line with the requirements of this Policy;
- Merangka pengurusan risiko dan audit keselamatan ICT berpandukan rangka kerja, polisi dan pekeliling/ garis panduan yang berkuat kuasa;
- Prepare and distribute appropriate warnings about potential ICT security threats and provide advisory services as well as appropriate protective measures;
- Report ICT security incidents to PTPTN's CSIRT and subsequently assist in the investigation or recovery;
- Bekerjasama dengan semua pihak yang berkaitan dalam mengenal pasti punca ancaman atau insiden keselamatan ICT dan memperakukan langkah-langkah baik pulih dengan segera;
- Ensure compliance with this Policy by PTPTN staff, suppliers, and parties involved with PTPTN's ICT services;
- Review, study, and prepare reports related to ICT security issues; and
- Coordinate training plans and ICT security awareness programs.
Customer Charter
The National Higher Education Fund Corporation (PTPTN) is committed to manage the Education Loan Scheme for students, accepting deposits for the National Education Savings Scheme (SSPN), and other functions as per the National Higher Education Fund Corporation Act 1997 (Act 566) with professionalism and high accountability, ensuring effectiveness.
We promise to:
Processing complete loan applications within five (5) working days after the application deadline according to the designated groups;
We promise to ensure that disbursement of new loans will be made within 20 working days after receiving complete loan agreement documents according to the assigned group;
Ensure that the disbursement of subsequent loans is made within seven (7) working days from the date of loan disbursement processing;
Processing applications for opening Simpan SSPN account within 14 working days after receiving complete application documents;
Processing Simpan SSPN account withdrawal/ closure requests will be completed within 14 working days after receiving a complete application form; and
Providing prompt feedback on all customer inquiries and complaints within no later than seven (7) working days after the inquiries and complaints are received.
Customer Charter Achievement
Year 2021
Customer Charter Achievement Report July
Laporan Pencapaian Customer Charter August
Laporan Pencapaian Customer Charter September
Laporan Pencapaian Customer Charter October
Laporan Pencapaian Customer Charter November
Laporan Pencapaian Customer Charter December
Year 2022
Laporan Pencapaian Customer Charter January
Laporan Pencapaian Customer Charter February
Laporan Pencapaian Customer Charter March
Laporan Pencapaian Customer Charter April
Laporan Pencapaian Customer Charter May
Laporan Pencapaian Customer Charter June
Customer Charter Achievement Report July
Customer Charter Achievement Report December
Customer Charter Achievement Report November
Customer Charter Achievement Report October
Customer Charter Achievement Report September
Customer Charter Achievement Report August
Customer Charter Achievement Report July
Customer Charter Achievement Report June
Customer Charter Achievement Report May
Customer Charter Achievement Report April
Customer Charter Achievement Report March
Strategic Plan and PTPTN Memoir
PTPTN Digitalization Strategic Plan 2021-2025
PTPTN ICT strategic direction planning document for a five (5) year period from 2021 to 2025.
PTPTN Strategic Plan 2021-2025
Strategic management document to clarify and focus on policies and activities towards achieving PTPTN's objectives.
PTPTN 25 Years Memoir Book
Inspirational story and journey of PTPTN, highlighting achievements in becoming the leader of the country's higher education fund.