Explore The Evolution Of myPTPTN Services With New Features

Only One Platform

Various PTPTN services are available to simplify user transactions

User-Friendly

User-friendly interface suitable for all ages

Easy, Fast & Safe

User personal information is protected by PTPTN and comes with eKYC registration

Just At Your Fingertips

Accessible no matter where you are

Kenapa perlu jadi pengguna myPTPTN?

Only One Platform

Various PTPTN services are available to simplify user transactions

User-Friendly

User-friendly interface suitable for all ages

Easy, Fast & Safe

User personal information is protected by PTPTN and comes with eKYC registration

Just At Your Fingertips

Accessible no matter where you are

A Variety Of Services Are Provided

Review of Application/ Loan Payment Schedule

WEB | MOBILE

Pin No. Purchase

WEB | MOBILE

Loan Application

WEB | MOBILE

Wang Pendahuluan Pinjaman (WPP) Review

WEB | MOBILE

Appeal Application

WEB | MOBILE

First Class Bachelor's Degree Refund Exemption Application

WEB | MOBILE

Redemption Statement

WEB | MOBILE

Negotiation

WEB | MOBILE

Loan Repayment Deferral Application

WEB | MOBILE

Open Simpan SSPN Prime Account

WEB | MOBILE

Open Simpan SSPN Plus Account

WEB | MOBILE

Salary Deduction Application

WEB | MOBILE

Auto Debit Application

WEB | MOBILE

Direct Debit Application

WEB | MOBILE

JomPAY Review

WEB | MOBILE

Complete Guide To myPTPTN

Discover all information about myPTPTN through the provided user guide. It's concise, substantial, and easy to understand. This guide will help you grasp every function and service available. Start your experience with myPTPTN today!

Become A myPTPTN User Now!

Download and register for myPTPTN now to join millions of users who have experienced the convenience of managing PTPTN transactions in the digital era.

Download and register myPTPTN

Fill in your personal information and activate registration via email

Register eKYC for identity verification

Upload your identity card and perform a facial scan to complete the identity verification

7 reasons why eKYC registration fails

There are several factors that can cause you to fail in registering for eKYC verification through the myPTPTN app.

Here are seven (7) common factors that are often faced by users :

Fake, damaged, or worn-out identity card

Not allowing camera access

The identity card image is unclear

The identity card image does not match the current face

Face is not within the provided frame

Ensure that the scanned identity card is the same as the registered one

Capturing a selfie image in a dark environment

FAQs

What is the myPTPTN app?

myPTPTN is a mobile application that offers online PTPTN services such as check loan statements, loan repayments, check Simpan SSPN statements, account opening and adding Simpan SSPN deposits as well as salary deduction and Direct Debit applications for loan repayments and Simpan SSPN.

The myPTPTN application is equipped with eKYC (Electronic Know Your Customer). It is the process of verifying and maintaining customer identity records by Bank Negara Malaysia. Customers must register and verify their identity through an Identification Card and a photo that needs to be taken when the verification is made. Customers are unable to check statements or make any transfers if they do not confirm the eKYC identity.

What are the conditions to register for myPTPTN ?

Users must be Malaysian Citizens aged 18 (and above) and have a valid phone number and email address for registration verification purposes.

Can registration be done using Police/ Military/ Passport Identity Number?

No, registration can only be done using Identity Card Number (NRIC).

Why do users need to complete eKYC?

eKYC is the process of electronically identifying one’s identity on a mobile application that needs to be done before any transactions are made to ensure that the digital transactions being carried out are secure.

What should be done if the identity card is damaged or missing?

Users need to change/ replace damaged or lost identity card before starting ekYC.

Read related articles here

Muat turun & daftar myPTPTN sekarang!

Nikmati pelbagai perkhidmatan hanya dengan sekali sentuhan.

Enjoy the myPTPTN experience
for services that are
easy, fast & safe

Download and register for myPTPTN now