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Wanita tersenyum sambil memegang telefon dengan teks ‘Cara Tuntut Lebihan Bayaran Balik Pinjaman PTPTN’ dan logo Rasmi PTPTN

How to Claim PTPTN Loan Repayment Overpayment

Introduction

Are you a PTPTN loan borrower alumni who has completed your loan repayment? You might have an unclaimed loan repayment overpayment. Many borrowers are unaware of this and end up leaving their money untouched.

In this article, we share a simple step-by-step guide to check your PTPTN loan repayment overpayment via myPTPTN. Don’t miss the chance to reclaim what’s rightfully yours.

Contents

How can a loan repayment overpayment occur?

An overpayment occurs when the total amount you have paid exceeds the actual loan amount. This can happen due to the following reasons:

  • Continued salary deductions after the loan has been fully repaid
  • Additional manual payments made without checking the latest loan balance


However, you can only claim this overpayment through myPTPTN.

How to check PTPTN loan repayment overpayment via myPTPTN

Follow these 3 simple steps below to check your loan repayment overpayment via the myPTPTN.

Step 1: Log in to myPTPTN

  • Log in to the myPTPTN web application or the myPTPTN mobile.

 

Step 2: Check your loan statement

myPTPTN:

  • Click MY ACCOUNT
  • Click LOAN and then click VIEW ACCOUNT
  • The LOAN OVERPAYMENT AMOUNT will be displayed.

 

myPTPTN web application:

  • The LOAN ACCOUNT screen will display your outstanding loan balance.

 

Step 3: Make a transfer of the loan repayment overpayment

myPTPTN:

  • Click the TRANSFER button
Paparan aplikasi myPTPTN menunjukkan status pinjaman selesai dan lebihan bayaran RM3.29

myPTPTN web application:

  • Click the 3 dots on the LOAN ACCOUNT and select Transfer as shown in the illustration below.
  • Click RECIPIENT ACCOUNT and then click NEXT.
  • Select RECIPIENT ACCOUNT

         You can transfer the amount to your Simpan SSPN account or your bank account.

  • Select BANK ACCOUNT and BANK OPTION
  • Click on NEXT
  • Enter your Bank Account Number and, in the Reference field, please enter your email address.
  • Enter the payment amount and click OK
  • Click CONFIRM & PAY
  • Request TAC and click SUBMIT (a Transfer Successful screen will be displayed)
  • Click DOWNLOAD receipt for your records

You are advised to promptly claim your loan repayment overpayment to avoid the funds being transferred to the Unclaimed Money (WTD) registry.

Conclusion

Your PTPTN loan repayment overpayment may seem small, but it is still your money. Check now via myPTPTN and reclaim what’s rightfully yours.

More info

If you have any inquiries, please contact the PTPTN Careline at 03-2193 3000 for further assistance. We hope this information is helpful to you.