Question1:
After the documents have been submitted to PTPTN, how long will it take before the first disbursement?
Answer:
If all necessary offer documents and agreements have been completed, the first disbursement will be made within 21 working days of the date of receipt of the document. The approved disbursement will be credited directly into the student's bank account.
Question2:
Why is the amount of education loan credited into my account not the same as that which should be received every semester?
Answer:
This is because the total withdrawal of education financing is subject to the amount of tuition fees, insurance deductions and loan advance deductions (where applicable).
Question 3:
How is the education loan for the second and subsequent semesters disbursed to the borrower?
Answer:
Disbursement of education financing will be made after PTPTN receives confirmation from the institute that the student:
- Student is confirmed as registered in the institute.
- obtained a GPA of 2.0 and above.
Question 4:
When is the education loan disbursed to students every semester?
Answer:
The education loan will be disbursed to students within 2 weeks of their registration subject to confirmation from the institute.
Question 5:
Will I continue to receive the education loan / financing if I postpone my studies?
Answer:
Education financing will be suspended the semester you postpone your studies. If you receive financing in that semester, then the disbursement of your loan will be suspended the following semester. Disbursement for the following semester will be based on verification by the institute.
Question 6:
Am I eligible for the education financing which has been suspended owing to obtaining a GPA below 2.0?
Answer:
Not eligible. Arrears will not be paid if the education financing is suspended due to a GPA below 2.0. However, PTPTN will demand repayment only for the amount already received by the student.
Question 7:
Am I eligible for the remainder of the education loan if I manage to complete my studies earlier than the actual study period?
Answer:
No. Education financing will be disbursed up to the semester you complete your studies either earlier or in accordance with usual study period. The repayment demanded is based on the total education financing you received, including administrative costs / wages.
Question 8:
Can the education financing be paid to the student's beneficiary account?
Answer:
No. The education loans is directly credited into the student's personal account only.
Question 9:
I was offered the PTPTN education financing and sponsorship from another sponsor at the same time. Can I accept both sponsorships to continue my studies?
Answer:
No. You must choose only one of the sponsors. PTPTN has the right to terminate your education financing immediately and make a claim from the student / other sponsor.